The Human Factor

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April 2012

The turnaround enabler. Getting ready for turnaround time
With the economy in turmoil and a slowdown in demand of goods and services, organisations are looking at turnaround experts to change their fortunes. The Human Factor explores how HR can step in to help the leadership make the right people decisions.
In business, as in life, turnarounds are events around which legends are born. While managing a growing and successful organisation itself is a challenging task, in times of turmoil bringing a company.... Read More

United we stand
Mr. Pavan Vaish (Global Chief Operating Officer, UnitedLex Corporation) highlights the role of hr in the successful ibm turnaround
Mr. Pavan Vaish also serves on UnitedLex’s Board of Directors. He was earlier with IBM Global Process Services, where as CEO he was responsible for more than 40,000 professionals and significant de.... Read More

Banking up talent against the tide
Sameer Mathur (Vice-President, HR, Citibank) shows how HR can make employees a partner in success by enabling them perform to their maximum potential
Over 13 years of experience in generalist and specialist HR, Sameer Mathur, Vice President HR Citibank, holds expertise in talent management, change management, compensation and benefits, organisat.... Read More

Ready to nurse an ailing business?
Dr. Michael Teng (Managing Director, Corporate Turnaround Centre Pte Ltd.) points out that companies spend a lot of money on employees’ health insurance, but are negligent when it comes to their own performance check-ups
With 30 years of experience in the corporate sector, Dr. Michael Teng has been a torchbearer for many companies facing corporate distress. He has spent 20 years working as a CEO for multinational, .... Read More

Balancing the act for organisations
No company is immune to internal hard times — stagnation or declining performance. How can HR pave a way forward when the organisation runs into a wall? Prof. Manas Ranjan Tripathy of IBS, Hyderabad, reveals.
Dr. Manas Ranjan Tripathy is an Associate Professor in HRM area with ICFAI Business School (IBS), Hyderabad. He has nearly 15 years of combined experience in academics and research, PhD in Human Re.... Read More

Decipher the other side of the coin
Shalini Kamath (managing Director, HR & Communications, Ambit Holdings Pvt. Ltd.) says a collaboration between business and HR can expose many untapped solutions which could be more appropriate for the business
An MBA graduate from Edinburgh Business School, UK, Ms. Shalini Kamath has nearly 24 years of experience in HR, Business Development, and Social & Community Development. She has worked with Chevron.... Read More

Removing the changeblocks together
Ramesh Kannan (Director – HR, Virtusa Corporation) says Organisations skilled in the art of innovation are early winners as they can conceive the need for a change in early stages
Change in simple words is becoming different, but it is easier said than done. Often people resist change because it necessitates movement from a current comfort level to a state of uncertainty and in.... Read More

Audit manpower efficiency
Eileen Crawley (Trainer, Consultant, HRM Specialist Crawley & Canovas, Malaysia) says self-knowledge is important for any change scenario
Eileen Crawley has contributed to professional growth of numerous corporate managers and executives over last 20 years in Malaysia, Spain and UK. With a strong academic background in training and e.... Read More

Different shades of turnaround!
Shrikant Dikhale, (Vice President – Human Relations, Kansai Nerolac Paints Limited) speaks on the vital role of HR in facilitating a turnaround by identifying the change agents and aligning them with core objectives set up by the leadership
Mr. Shrikant Dikhale joined Kansai Nerolac Paints Limited as Head HR in 2004. At Nerolac, he also handles various initiatives under corporate social responsibility area. Mr. Dikhale started his car.... Read More

An opportunity to refocus
Prof. Michael Fullan, University of Toronto
Recognised as a worldwide authority on educational reform, Prof. Michael Fullan is engaged in advising policymakers and local leaders around the world in helping achieve the moral purpose of all ch.... Read More

The people’s advocate
Chirag Buch (Chief Executive Officer & Head – HR, Bharti AXA General Insurance) explains how HR can act as a bridge between the management and the employee during a turnaround situation
Bharti AXA General Insurance was undergoing a major change last year and there was a possibility of reshuffle in shareholders. Instead of being made aware by the company, the staff came to know about .... Read More

Challenging the public’s mind
Himanshu Sinha (AVP & Head – Human Resources & Admin., Infrastructure Leasing & Financial Services Limited) shares that in the public sector, challenges lie more in motivating and changing the mindset of people
Masters in science and management, Mr. Himanshu Sinha is an alumnus of the Indian Institute of Management, Ahmedabad (IIM-A). He has nearly 19 years of experience of leading the HR, Personnel and A.... Read More

The Boomerang Effect
The practice of replacing the CEO during crisis is gaining momentum, but the lesser known fact that the change is only symbolic and has no effect on the company is revealed .
Of all ancient weapons, unpredictability of a boomerang makes it the most feared. Reason being, it hurts the most the one who throws it, if used amateurishly. When a cricket team stops performing, the.... Read More

A human asset management tale
Tough time calls for smart decisions. When the global recession struck India, Tata Consultancy Services (TCS)took a look at its hr policies and practices to attract talent with optimum cost utilisation
Human Resource Management has been a great success at Tata Consultancy Services, Asia’s largest provider of information technology. The management has always believed that “HR is the greatest asset t.... Read More

Ushering in change with people in mind
Suman Rudra, Head HR – India, NCR
Turnaround situations can fail if HR management is not taken as a strategic issue to look into. It is more important than the financial merits of the change process. This is because any change process.... Read More

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