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Cover Story


Training For A Turnaround
Aditi Sharma affirms that there is no time like the present for companies to strongly advocate training, learning and development opportunities for their employees, and that this reskilling is critical as the first step on the road to economic recovery

As organisational leaders search for ways to cut costs, training and development budgets appear to be one of the most common items to face the axe. Taking the axe to learning and development, without .... Read More


Don’t Waste Your Time Calculating ROI
The best way to measure ROI on training is not to waste your time and dollars trying to measure it in the first place

Having worked with organisations like Bose, Wells Fargo and PepsiCo on improving organisational performance since 1979, Mr. Mark Graham Brown is a leading expert on performance measurement and the Bal.... Read More


Reinforcing A ‘Sense Of Urgency’
Learning is an on-going process and continuous training is critical to impart the right skills, attitude and knowledge

In Ms. Lekha Sishta’s opinion, the downturn will not last forever. She says, “Organisations need to understand external market uncertainty and internally manage their anxious and distracted talent poo.... Read More


Optimise Your Training Resources
The success of any business is directly proportional to the development and continuous upgradation of employees’ skills

According to Mr. Punkaj Shankar it has become very important for companies to change their mindsets and become more serious about training. He says, “It is time we understand the importance of trainin.... Read More


Continuous Learning Is The Key To Success
The benefit of continuing to emphasise on training and development in a downturn is that it helps in ensuring that customer service remains differentiated

Mr. Prasanna Shankarappa says that it is very important to upgrade the skills of employees during turbulent times and hence, training becomes all the more essential. To conduct business, ultimately ev.... Read More


Invest In Potential High Performers
Training is important during a recession as it can help the company acquire an edge, but one must differentiate between ‘essential’ and ‘feel-good’ training

“Training is for the job-at-hand, while development is for future needs, so training is more about the skills which are needed for a position”, opines Mr. Yogesh Misra. He talks about how, Thomas Asse.... Read More


What Do The Best Employers Do?
Organisations must try to ensure that all supervisors and people managers are encouraged to become trainers in various capacities

The MD of BD, Mr. Ram Sharma, shared with us the things the company did right to be ranked 12th in the recently announced list of India’s Best Employers by Hewitt Associates. Stressing on the importa.... Read More


Training For Continuous Improvement
Most organisations lose sight of logic when they cut training budgets, which results in organisational resources attacking the muscles rather than the fat

Started in collaboration with Kaizen Institute’s global headquarters in Switzerland, Kaizen Institute India deals in IQ (implementation and qualification services for Kaizen), Lean Training and other .... Read More


Get The Organisation Into Learning Mode
Recession is a good time to relook at the organisational skills inventory and pave the way for the future, identifying learning activities that are vital for employees

At Perot Systems, learning is a continuous process and they focus on creating an environment conducive for personal and professional development through continuous learning opportunities. The Perot Sy.... Read More


Cut The Frills, But Not The Basics
Even when there is a fixed training budget, one cannot compromise on the content; instead, they should look for economical alternatives

Talking about the history of the company, Mr. G.K. Pillai tells us about the time when HEC was a sick company, therefore for many years, they had minimal focus on training and development. But in the .... Read More


Brewing The Right Kind Of Talent
Organisations must realise that the training budget is a critical indicator of the company’s commitment towards employee development

Asserts Mr. Samir Srivastava, at Barista Lavazza, training is an integral part of HRD. Training at the company focuses on two specific areas, that is, skill enhancement and talent transformation. Skil.... Read More


Plan, Assess And Prioritise Training
The primary goal is to bridge the skill gaps within the organisation, equipping employees with the tools to perform their designated roles better

learning is an area of high focus at Evalueserve, and skills are imparted through extensive classroom sessions and online tools, says Ms. Ratna Singh. The objectives are to develop required skill sets.... Read More


Here, Work Starts Only On Friday!
Mapping competencies, improving customer relationships and ensuring commitment to customers will help companies through these turbulent times

there are two types of training conducted at The Imperial Hotel, and they are driven by the individual staff lists. All individuals have their own road maps for the job positions based on which they a.... Read More


Are You Recession-Ready Yet?
The values and the required competencies become the key drivers for success and the bases for all learning and development initiatives

Aviva Life Insurance lives by its value of ‘one Aviva, twice the value’, where becoming ‘one Aviva’ is much more than sharing one name. It is about working towards delivering a distinct customer exper.... Read More


Time To Sharpen The Proverbial Saw
The downturn gives time to review, change and reskill; activities which are impossible during the high tide

“From the day an employee joins TeamLease, training becomes a very important part of the curriculum, whether it is process training or behavioural training,” comments Mr. Mohit Gupta. The first five d.... Read More


Shipping In The Right Skills
Create an environment that encourages people to learn, and then create mechanisms to reward learning initiatives

july 2008 is when Mr. S.K. Dutt joined ABG Group. The company is at present India’s largest private sector shipyard with a current order book position of over Rs. 11,355 crores. Its journey through th.... Read More


E-learning Has Its Pros And Cons
Organisations which continue to develop their teams are able to build a competitive advantage over those which can only thrive during the good times

“My first thoughts on training in the downturn is that training is a long-term investment which does take time to show results, but there is certainly a need for continuous focus. At Dun & Bradstreet .... Read More


Outsource For Specialised Training
People must realise that unless they grab the opportunities to reskill and cope with the market scenario, they will find it difficult to survive

development at NIIT is driven by their competency model which is the crux of the whole training initiative, says Ms. Rosita Rabindra. Training is conducted on the basis of the gaps identified in the c.... Read More


Focus On Building Capabilities
The e-learning facility is perhaps the best thing that has happened, and all companies should adopt it if they have not done so already

With the experience of being a HR professional for over two decade, Mr. T.N. Radhakrishna shares with us the diverse training that is undertaken at UTI that includes technical, product-related, manage.... Read More


Unlocking Value Through Training
Dr. Tad Waddington (Director-Performance Measurement, Accenture, and co-author of ‘Return on Learning’) analyses the direct, indirect and very indirect benefits of training, for individuals, organisations and even countries

In tough economic times you should not cut training, because training has benefits that are direct, indirect, and very indirect for individuals, organisations, and countries.

Direct: Scientif....
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